REFUND POLICY

Refund Policy for So Vegan

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At So Vegan, we strive to provide an exceptional dining experience. If you are not completely satisfied with your experience, we want to address your concerns promptly.

 

1. Refunds for Food Orders
We take great pride in our food quality. If your order is incorrect or unsatisfactory, please notify our staff and we will work with you to resolve the issue, which may include:

*Replacing the item

*Offering a credit toward your next visit

*Issuing a refund

2. Cancellations for Reservations
For reservations, we request at least 24 hours' notice for cancellations. If you do not provide this notice, we may charge a cancellation fee.

3. Special Events and Catering
For special events or catering orders, we require a [48 hours] notice for cancellations or changes. Refunds will be issued at our discretion based on the timing and specifics of the request.

4. Process for Refunds
To initiate a refund, please contact us at [your contact information]. Provide your order details and reason for the request. Refunds will be processed using the original payment method.

5. Changes to the Policy
We reserve the right to modify this refund policy at any time. Any changes will be posted on our website with an updated effective date.

Thank you for choosing So Vegan! We appreciate your understanding and support.